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Terms of Reference<\/strong><\/p>\n \u00a0<\/strong><\/p>\n Consultancy Services for the Implementation of<\/strong><\/p>\n \u00a0<\/strong><\/p>\n Product Development \u2013 package 2 (outdoor & museums)<\/strong><\/p>\n \u00a0<\/strong><\/p>\n AL-ADF-308967-CS-QCBS<\/strong><\/p>\n <\/p>\n BACKGROUND<\/strong><\/p>\n <\/p>\n In November 2016 a Project for Integrated Urban and Tourism Development (PIUTD) was approved as Part of the World\u2019s Bank partnership with the Government of Albania. The project is focused on four majors\u2019 urban centers of south of Albania: Saranda, Gjirokastra, Berat and P\u00ebrmet. Among other goals, the Project aims to develop tourism in this designated area.<\/p>\n <\/p>\n Thereby, as one of the components of the Project, a marketing research and tourism value chain analysis have been performed and after product development plan and strategic marketing were developed for each of the municipality.<\/p>\n <\/p>\n In the Product Development Strategy, for each Municipality, according to previously set primary and secondary tourism products and growth targets, product development initiatives were defined. All product initiatives took into consideration time and effort needed for implementation, as well as the potential impact on the market. Thereby, a set of quick win initiatives were identified, as well as long-term development initiatives that are needed for a full and professional product development. All quick-win initiatives focus more on soft components and are implementable in the period of 2-3 years. Some of the initiatives are more focused on mid-term, but shall the necessary budget for construction be secured, each initiative can become a quick win.<\/p>\n All product development initiatives:<\/p>\n For each quick-win initiative:<\/p>\n Many of the initiatives proposed, such as events, can bring added value for destinations: build image, tourist\u2019s memory and experience, increase number of guests, increase expenditure; for private sponsors: great visibility, consumption of their products, building image, etc.<\/p>\n All proposed initiatives are not exhaustive. Final concepts, content and points of interest to be included are part of operationalization and implementation by companies contracted to execute the work. Moreover, many of the activities connect already existing initiatives on the local level (e.g. market in Berat, gastronomy event in Saranda, events in Gjirokastra castle, wine events, etc.), but add value to those activities and propose a more competitive and innovative concept.<\/p>\n Within the source market section, following regions are identified, that currently consume such product in Albania or globally, and represent potential market to focus on:<\/p>\n Marketing strategy will define in more details which specific market should be targeted for each product, when and how. Moreover, apart from initiatives identified for each Municipality, additional cross-municipal initiatives are identified, that present quick-wins. Cross-municipal initiatives will imply collaboration among all municipalities and communes involved, where each municipality will be in charge for organizing, managing and maintaining the initiative on their territory.<\/p>\n Within the product development strategy, more than 20 tourism product concepts were developed and within the marketing strategy, an umbrella plan was created for all of the designated municipalities, which envisioned following common activities:<\/p>\n The consultancy team should be realistic in appraising the existing capacities and design strategies that are implementable. Specific tasks and indicative level of effort are as following:<\/p>\n <\/a><\/p>\n <\/p>\n The primary goals of the Inception phase are to preliminary analytical processes related to the project preparation as well as to confirm the project approach, objectives, time plan and other key project components with relevant project beneficiaries. Major activities of the phase should include:<\/p>\n <\/p>\n methodology and timeframe, fine-tune project scope, discuss and confirm with the Client any questionable activities or procedures, if any.<\/p>\n \u00a0<\/strong><\/p>\n \u00a0<\/strong><\/p>\n Deliverables: <\/strong><\/p>\n <\/p>\n After the approval of the Inception Report from the Client, the consultant will:<\/p>\n <\/p>\n <\/p>\n \u00a0<\/strong><\/p>\n <\/p>\n The Consultant shall consider selecting and group tourism products (out of the indicative list of tourism products in Annex 1) and propose an<\/strong> investment package<\/strong> within the preliminary allocation financing of approx. 1.2 million Euro <\/strong>(VAT included).\u00a0 Build a SWOT analysis that will guide the consultation process and validate the investment package that will carry out within this task.<\/p>\n <\/p>\n Validation of the prioritization of the tourism products and investment package<\/strong> will happen through a Consultation Workshop to be organized in coordination with MoIE and ADF, with participation of representatives from MoTE and other relevant stakeholders of the concerned local and central authorities as well as local civic, social, environmental and business organizations, especially the tourism private sector associations.<\/p>\n <\/p>\n The Consultant might consider the use of supportive materials that helps in understanding and visualizing better the concepts for the proposals;<\/p>\n <\/p>\n The deliverables shall be evaluated by the Client and receive clearance by the World Bank, (it is ADF\/MoIE\u2019s responsibility to obtain this clearance). After obtaining approval of the deliverables of Task 2, the Consultant may proceed in Task 3.<\/p>\n <\/p>\n Deliverables:\u00a0 <\/u><\/strong>The following deliverables are required as part of Task 2;<\/p>\n <\/p>\n <\/p>\n <\/p>\n <\/p>\n <\/p>\n After the approval of the list of the tourism products to be financed under PIUTD by the Client, the Consultant should advance in preparing the business plan <\/strong>for each tourism product.<\/p>\n <\/p>\n The Business Plan: <\/strong>The Consultant shall reflect the management and maintenance of the tourism products in short and long term, including legal options analysis. Components of this business plan will be (as needed without being limited to):<\/p>\n <\/p>\n <\/p>\n financial projections for the first 5 years at a minimum (including assessment of operational and maintenance costs and exhibition costs). A financial model should be used to assess the financial viability of the tourism products in the medium to long term based on visitation numbers\/projections etc. with specific focus on the assessment of who will be responsible for their maintenance and operation, including maintenance and operational costs.\u00a0 For any investment the financial viability of the tourism product has to be taken into consideration and the analysis should include a financing model which shows the financial viability in the medium to long term based on visitation numbers\/projections etc. Also consider the possibility and prepare a rationale for a management structure for each tourism product. In this regard, the Consultant shall conduct consultations with respective beneficiary (e.g. municipalities, Ministry of Tourism and Environment, Ministry of Culture, etc.) for discussions and better identification of issues and obstacles that should be considered while developing the business plan.<\/p>\n Consultations and discussions shall be conducted with the Client, before delivering in the form of a written report, the business plan. The Consultant shall develop the guidelines that will serve to guide the wealth of the tourism product success and optimal operation, by identifying key issues.<\/p>\n The Business Plans and Maintenance Plans of each implemented project selected to be financed by PIUTD under the scope of this consultancy will be attached to the collaboration agreement between ADF and the beneficiary.<\/p>\n Deliverables:<\/u><\/strong> The Consultant will deliver as result of the above task, the following:<\/p>\n <\/p>\n <\/p>\n <\/p>\n \u00a0<\/em><\/p>\n <\/p>\n <\/p>\n Visualize the concept through (but no be limited to):\u00a0 sketches and conceptual drawings, identify conservation and adaptive interventions on the old structures, 3D Visualization<\/em>, etc.; <\/em><\/p>\n Layout and relevant sections\/elevations\/details: The drawings should be presented in the proper scale (e.g. for accurate details should be from 1:1 till 1:25, for infrastructure and buildings planning\/facades should be at 1:100 etc.) to assure readability and technical accuracy, showing the spatial and functional characteristics of the interventions and its integration in the urban\/natural context.;<\/p>\n \u00a0<\/em><\/p>\n In order to develop accurate proposals, the Consultant shall take in consideration to conduct the necessary field surveys (or other investigations on safeguards, etc.) for each of the investments\/activities, so that the proposed preliminary concepts for each project typology are ground based and will not compromise any decision making in this phase. <\/em><\/p>\n <\/p>\n The Consultant shall consider to package the investment proposals up to the ceiling of available investment funds allocated for this project envelop for final construction purposes of approx. 1.2 million Euro<\/strong> (VAT included).<\/em><\/p>\n <\/p>\n In order to assure proper implementation of works and based on the number of the investments of the investment package, the Consultant shall recommend to the Client the <\/strong><\/p>\n \u00a0<\/strong><\/p>\n implementation plan for the packages of works <\/strong>(e.g. size, type and similarities of works, accessibility, investment costs, etc.) <\/em>The Consultant and the Client will agree, depending on the needs of this consultancy the necessity to package works and the coordination with all the other investments undergoing in the project area (as valued necessary) and to assure procurement efficiency.<\/p>\n <\/p>\n There shall be regular interactive discussions and reporting between the Consultant Team and the Client to review and meet the required standards for the preliminary concept designs and estimated costs for <\/em>each investment. All submitted investment briefs, also their packaging and implementation plan will be evaluated and approved by the Client and acceptable to the World Bank, for the projects to carry out at Task 5 <\/em>and be implemented under PIUTD.<\/p>\n \u00a0<\/u><\/p>\n Deliverables:<\/u><\/strong> The Consultant will deliver as result of the above task, the following:<\/p>\n <\/p>\n \u00a0<\/u><\/p>\n Based on the agreed-upon preliminary project designs and project activities, for the selected investments projects selected under Task 5 by the Client, the Consultant shall develop, but not limited to:<\/p>\n Surveys and Review of Preliminary Designs<\/strong>: to determine detailed project scope and delineate specific project boundaries. This may include activities such as: (i) reviewing the design and drawings from the Preliminary Project\u2013Ideas past consultations and reflect necessary modifications\/comments to these drawings and specifications where necessary; (ii) conducting detailed field surveys, land survey of sites, including topographic and architectural surveys of the trails\/pathways\/routes\u00a0 , public and surrounding spaces, buildings\/facades identified using traditional methods and advanced technological ones as 3D laser scanner, etc. for more accuracy; (iii) further data collection, detailed investigations\/evaluations and analysis for detailed designs and project activities;\u00a0 (iv) Bore hole investigations for soil required for foundation designs (if deemed necessary).\u00a0 The Consultant depending on the typology of the selected investment shall further its investigation and not be limited to the above listed, upon the necessity.<\/p>\n \u00a0<\/strong><\/p>\n The complete project dossier shall contain (but not be limited to):<\/p>\n \u00a0<\/strong><\/p>\n Detailed Project Design:<\/strong> This includes all works required with the aim of producing a completed set of bidding documents for each of the investment projects. This include, but are not limited to: (i) detailed designs (developing the architectural and engineering planning, lighting, electrical, landscaping, drainage etc.) and technical specifications including all necessary data collection, surveys and analysis to cover all aspects of the detailed designs; (ii) technical specifications, (iii) technical reports; (iv) bills of quantities \u2013 BoQs (priced and unpriced), (v) work schedule and bidding documents preparation. The detail design drawings will be prepared based on approval of preliminary concepts designs.<\/p>\n \u00a0<\/strong><\/p>\n Maintenance<\/strong> plans<\/strong>: The consultant shall develop also a guidebook for each investment project containing specific itemized lists of instructions on how to keep each component of an investment project in good working order, providing guidance on the \u201cW-questions\u201d of asset management. What<\/strong>: The inventory of assets that must be maintained (such as roofs, windows, frames, etc.) How<\/strong>: The types of maintenance tasks (such as inspecting, cleaning, adjusting, re-aligning, etc.) When<\/strong>: The intervals at which each asset is to be maintained (such as weekly, quarterly annually, etc.), also called the maintenance schedule. Who<\/strong>: The skill levels required for each maintenance task. The maintenance plan should also give information regarding the costs of the maintenance of the investment project.<\/p>\n <\/p>\n Specific Approvals<\/strong>: <\/em><\/strong>The Consultant shall prepare necessary <\/em>documents and detailed drawings for Local Authority approvals and any other approvals required in the process (I.e. approvals from agencies such as National Restoration Council, National Archeological Council, etc.). The required approvals shall be identified in the work plan and executed by the Consultant.<\/em> \u00a0<\/em><\/p>\n Environmental and Social Impact Assessment, Environmental and Social Management Plans:<\/strong> The Consultant shall prepare the draft Environmental and Social Impact Assessment Reports and Environmental and Social Management Plan for each design, which will be in line with national legislative requirements for receiving an environmental permit\/authorization. The reports must comply also with World Bank Group Environmental, Health and Safety guidelines and must be prepared by a licensed expert on Environmental Impact Assessment (including NLC license and NRC extract). The draft reports shall be consulted by ADF Environmental and Social Unit for clearance. An integral part of the Environmental and Social Impact Assessment Reports will be the Environmental and Social Management Plans, which must be prepared in line with the Environmental and Social Safeguards Framework cleared by World Bank, as well as the Project Operational Manual.<\/em><\/p>\n The draft Environmental and Social Management Plans (ESMPs) for each design will be disclosed and consulted by the stakeholders, after receiving clearance from the World Bank Group. The inputs from the public consultations will be reflected in the final ESMPs and design, if necessary.<\/p>\n \u00a0<\/strong>Land expropriation plans and property evaluation:<\/strong> The Consultant shall prepare Land Expropriation Plans and Property Evaluation Reports when private properties are impacted by the design, including: A list of identified properties, area of land owned, area of land to be expropriated, existing structures and their legal status, current use of properties to be expropriated, cadastral status, informal use\/settlements within the property. The property evaluation report shall be prepared by a licensed expert. Based on this report, the ADF will prepare a Resettlement Action Plan (RAP) to be cleared by the World Bank, if needed.<\/p>\n Package of works contracts: <\/strong>The Consultant will work and deliver the detailed designs for all the selected investments projects approved to carry on in Task 5, according to the implementation plan <\/strong>developed in Task 4.<\/p>\n \u00a0<\/em>The total costs for proposed investment projects shall not exceed what will be allocated for final construction purposes: approx. $1.2 million Euro, VAT included, <\/strong>without the client\u2019s prior approval<\/em>\u00a0\u00a0\u00a0\u00a0\u00a0 <\/strong><\/p>\n <\/a>\u00a0<\/strong><\/p>\n \u00a0<\/strong>PREPARATION OF BIDDING DOCUMENTS<\/strong><\/p>\n \u00a0<\/u><\/strong><\/p>\n The bidding documents shall be finalized based on the Client\u2019s comments on the detail designs, by incorporating all the comments, revisions, and packaging strategies. The Consultant shall advise on suitable packaging for all identified contracts. Bidding documents and drawings shall be prepared in a way that is sufficient to invite bids.<\/p>\n <\/p>\n Packaging and Contract Documentations (for bidding)<\/em><\/strong>: <\/em>The Consultant is expected to provide support for the Client: (i) contract packaging and management based the implementation plan; (ii) preparation of bidding and contract documents (in accordance with the current version of the World Bank\u2019s Standard Bidding Documents for the Procurement of Works, and including abbreviated specifications of the work to be performed, forms, invitations to pre-qualify and draft advertisements); and (iii) assist the Client in bidding\u00a0 and contractor selection process and bidding evaluation.<\/p>\n <\/p>\n The bidding documents will be made with reference to the tender drawings and shall contain, among other things, the following sections: Instruction to bidders, Standard forms (contract), Condition of contract, form of bid and qualification information, Bidding data and Contract data, Technical Specifications, Bills of Quantities, Drawings, Standard forms (Bid). <\/em><\/p>\n <\/p>\n Deliverables:<\/u><\/strong> The Consultant will deliver the works packages based on the scheduled implementation plan approved by the Client<\/em>, and each will include for each investment project:<\/p>\n <\/p>\n In the design phase the Consultant has to closely collaborate with the Client and all the involved stakeholders. As closure of this phase the consultant will have to receive the approval of the Client for the above-mentioned steps, before proceeding to phase B.<\/p>\n The Consultant shall conscientiously fulfill, to the highest professional standards, the role that they have been assigned to play. It will be the Consultant\u2019s responsibility to ensure that all intended outputs are always delivered in the most efficient and effective manner ensuring value for money. The Consultant will ensure that all outputs are delivered on time, within the budget and to the highest standards.<\/p>\n <\/p>\n The Consultant shall develop all projects detailed designs dossier based in the national and international design guidelines order to achieve the highest design standards.<\/p>\n <\/p>\n The Consultant shall perform all structural diagnosis and analysis of the structure (especially in building heritage, etc.), engineering and architectural planning, quantity surveying, environmental, cultural, social, economic analysis and all related works<\/em> described so far in the TOR, to support the finalizing\/completing of each investment project to the defined project objectives and deliverables, by considering the requirements of the Client.<\/p>\n <\/p>\n The Consultant shall review all available documentation on the project and shall be solely responsible for the analysis and interpretation of all data received, for the conclusions they reach and the recommendations they make.<\/p>\n <\/p>\n The Consultant shall assist the bid evaluation committee in evaluating technical aspects of the offers and prepare a report for further consideration by the Client.<\/p>\n <\/p>\n The Consultant shall clearly define the project boundaries and areas of interventions for each selected investment project that will be under the scope of the detailed design process. The engineering and architecture design shall consider to consider every technical solution that assure an operating and functional system within the project scope, incorporate accessibility standards (e.g. for disable and elderly people, as well as children, etc.), based in the best design guidelines in order to complete the project to the highest standards.<\/p>\n <\/p>\n The engineering and architecture design shall consider the need for effective (technical and esthetic) solutions and use of construction materials that can be implemented, operated and maintained. The final choice proposed for the construction\/rehabilitation shall be based on technical and financial analyses of alternative designs, and in consultation with the Client.<\/p>\n <\/p>\n Consultants are encouraged, where appropriate, to support the wider economic development of the country by using locally available materials and human resources.<\/p>\n <\/p>\n Consultants are encouraged, where appropriate, to support and introduce smart digital solutions (e.g. information and communication technology<\/a>\u00a0(ICT) and\u00a0Internet of things<\/a>\u00a0(IoT))\u00a0to improve the efficiency and quality of services, and increase tourists satisfaction.<\/p>\n <\/p>\n The implementation schedule for the design services (Tasks 1-5)<\/em> under this assignment will be carried out by the Consultant within 12 months <\/strong><\/em>according to the implementation schedule and will comprise in 5 (five) tasks.\u00a0 The Consultant shall engage key design members to be retained to work and communicate with the Client on overall design and quality assurance during the implementation stage.<\/p>\n <\/p>\n The following list of key deliverables and milestones<\/em> serves as a guide for the consultancy. The Consultant Team is expected to propose a work plan<\/em><\/strong> outlining project sub-tasks (e.g. additional internal review\/consultation sessions) and refine the timeline to meet the objectives of the assignment effectively, for client\u2019s agreement:<\/p>\n \u00a0<\/strong><\/p>\n Timeline<\/strong><\/td>\n<\/tr>\n<\/thead>\n\n\n
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<\/a>SCOPE OF WORK<\/strong><\/h1>\n
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Phase A: DESIGN SERVICES<\/h2>\n
<\/a>Task 1: Inception phase<\/h3>\n
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Task 2: Asses & Prioritize proposed Tourism Products and Develop the Tourism Product Project Briefs<\/h3>\n
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<\/a>Task 3: Define clear business, financing & management model for each of selected Tourism Products<\/h3>\n
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<\/a><\/a>Task 4:\u00a0 Develop Preliminary Concept Design projects, Preliminary Estimates<\/h3>\n
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<\/a><\/a>Task 5:\u00a0 Detailed Project Designs<\/h3>\n
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<\/a><\/a>Other responsibilities<\/h3>\n
<\/a><\/a>Implementation timeframe and deliverables<\/h3>\n
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\n Deliverables \/ Services<\/strong><\/td>\n Format<\/strong><\/td>\n Duration of Task<\/strong><\/td>\n Payment Schedule\/<\/strong><\/p>\n \n Phase A<\/strong><\/td>\n 12 months<\/strong><\/td>\n<\/tr>\n \n Task 1: Inception Activities<\/strong><\/td>\n \u00a0<\/strong><\/td>\n<\/tr>\n